Managing market data goes far beyond just technical connectivity. Our standard service package helps you maintain full control and reliability across all aspects of your data landscape. Whether you manage a handful of data feeds or run hundreds of processes, MDP Services are designed to keep everything stable, secure and ready for change. 

1. Service Delivery Management (SDM): This covers everything related to the day-to-day delivery of market data. We set up and maintain your data feeds, manage data distribution to systems and users, and ensure outputs match your operational needs. Included as well are database maintenance, change management, and data servicing.
2. Service Level Management (SLM): We ensure your platform is performing in line with expectations. This includes continuous KPI monitoring, structured incident and change reporting, and regular SLA meetings at operational, tactical and strategic levels. Through this framework, we provide transparency and ongoing alignment.
3. Managed Platform Services (MPS): We manage the underlying infrastructure that powers your Market Data Platform. This includes system provisioning, hosting, backups and routine system maintenance. We also oversee security through ISO 27001 and SOC 2 Type I compliance, and regularly test failover procedures to ensure business continuity.